Welcome!
Never ever be underestimated, ignored, interrupted or undervalued again.
Are you ignored in meetings? Do people not hear you when you speak? Do people undervalue your contribution in business? Ensure you make an impact with your vocal and physical presence with our training.
Being a Cold Calling Genius CD
Being a Cold Calling Genius Cold calling is something that most people will happily avoid at any costs. However it is an effective marketing activity and if done well enables you to start and develop business relationships with carefully targeted businesses. If you have a good product or service you need to let others know [...]
Make an Impact on the Telephone
Create a positive image with your voice, physical presence and actions when using the telephone in business situations. By listening to this programme and practising some simple techniques you will learn:- How to create a voice on the telephone that people wish to listen to, on that is clear, professional and has an impact. Creating [...]
Making an Impact – Vocal and Physical Presence
This CD is available for teachers, trainers and lecturers. An occupational hazard of teaching, lecturing and training is vocal strain. Although we all know how to speak repeated usage of the voice for long periods of time could lead to vocal strain and at worst serious damage – if the voice is not used correctly. [...]
Telephone CDPR
Using the telephone is a crucial method of communication for businesses. Speaking to clients; potential customers; suppliers; colleagues – and the media, is often conducted over the phone. Communication by telephone could be the first contact a potential client has with a business: so it needs to convey a positive image of a company or [...]
Teacher and violence
Nearly half of new teachers do not feel properly equipped to deal with violence in the classroom, a survey suggests. The association of teachers, lecturers surveyed 1,001 NQTs with 49% respondents believing they had not had enough training to deal with challenging behaviour, and nearly 55% who were still training who felt they were not [...]
Personal Impact
Personal impact for teaching professionals in independent schools is a powerful tool. In these times of over zealous Health and Safety legislation, it is surprising that the vocal health of teachers isn’t taken that seriously. Yet vocal damage or strain is an occupational hazard for teaching staff: for some it is permanent damage; for colleagues [...]
Diction Exercise
Here are some exercises for diction Copper bottomed coffee pot. Around the rugged rocks the ragged rascals ran. Long legged ladies last longer. Mixed biscuits, chocolate biscuits A box of biscuits, a box of mixed biscuits, and a biscuit mixer Peter Piper pecked a peck of pickled peppers. Did Peter Piper pick a peck of [...]
The Ambassador Programme
Have you been tasked with representing your company or organisation and are finding it a little daunting to suddenly be thrust into the public eye? Or perhaps you know you have to step out of the shadows and into the spotlight to raise your profile and be taken seriously within your industry?
A company projects its brand in many ways
A company projects its brand in many ways: its logo, Web site, advertising, office and even employee attire. Yet with such an emphasis on developing an appropriate small business marketing strategy, it is surprising that one of the most active customer touch points is often ignored. The phone call still reigns as the primary mode [...]
SOS my voice is croaky
A client contacted me before an important interview Two weeks ago, one of my client’s contacted me with a dilemma; he had had a bad cold – losing his voice in the process. He had largely recovered from the cold although his nose was still quite blocked up, but his voice was very croaky. What [...]
Your business presence on the telephone
Telephone usage is a powerful business tool; it enables clients and prospective customers to have human contact with your company.
Improve the quality of your voice
We identified that when you concentrate and focus on something, you frown and give the impression of being less approachable. I believe you already have a lot of knowledge, skills and experience in speaking and communicating to others. However, of course, there are always ways of improving the tone of the voice; posture; pitch [...]
Warming Up!
I recommend you do this in the cloakroom before an important meeting; presentation; interview etc. Feet. Focus on how you stand. You need to think of both feet as triangles; the big toe, little toe and heel. Adjust the weight on both feet so that the weight is evenly distributed on each feet and on [...]
